Rafoo e Tazaad
Conflict Management
Intro:
Rafoo translates to rectify and repair. Tazaad means the difference and polarity. Rafoo e Tazaad would thus translate to removing polarities .
Conflicts are a part of life. The program trains its participants to handle conflicts with grace.
You will learn:
1. Setting Rules First:
1.1. For Yourself
- Respect and conflicts
- Setting Rules
- When and when not to back off?
- When and when not to take things personally?
- Setting Personal Values
- The Red Line or Lines
1.2. For Others:
- Setting Respect Lines
- Communication
- Values and Conflicts: bother knowing them
- Identifying Severity
- Counting Stakes
1.3. For the Conflict:
- Communicating the rules
- Manipulation
- Fear
- Ego Boundaries
2. Handling Conflict:
- Severity
- Stakes
- Stakeholders
- Mediation
- For third parties
- For Yourself
- For People who matter to you
- For Those Whom you Love
3. Outcomes:
- Result Extraction
- Living With The Outcomes!
Duration: Four (4) hours x 02 days including question answers and short breaks.
Professional Gains:
People learn the art of handing and managing conflicts.
Additional Gains:
Either they become best people to avoid conflict or they become best people to tackle them.
Feedback:
“We have become better people at handling conflicts. Sometimes gain from them.”